Frequently Asked Questions

We use 5A CZ stones, totally clean and transparent, an excellent alternative to VS diamond as it is more scratch-resistant for everyday wear.Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, lab-created sapphire was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment. We also offer higher quality diamonds like VS/VSS diamond for custom jewelry. If you would like to know more, feel free to contact our customer service via Email: service@iceforall.com

Our jewelry is plated 5 times of real gold. It should not fade if you take care of it. Dry it if it gets wet. Stainless steel jewelry will always shine as it is. Contact us if you do encounter any problems.

Every piece of jewelry deserves to be carefully maintained, which requires us to avoid wearing jewelry under some harsh conditions. Such as bathing / swimming / sports. Therefore, we do not recommend wearing jewelry when taking a bath.

Jewelry should be kept dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.